Welcome to Grosvenor Road Surgery
Grosvenor Road Surgery are hoping to improve access and communication with the practice for any patient who may be Deaf or Hard of Hearing and have compiled a register of patients who are Deaf or Hard of Hearing. If you feel you should be on this register, please let the practice know the best way we can communicate with you:
- Telephone Call
- Face to Face Appointment
- Text Relay
- British Sign Language or Irish Sign Language video remote Interpreting
- Video Relay Service
- Nominated Individual
- Text Messaging
- Lip Speaker
Below are some additional resources. If you have any additional needs, please call into the practice and let us know.
https://rnid.org.uk/wp-content/uploads/2020/05/Access-to-health-policy-position-Northern-Ireland.pdf
htpps://belfasttrust.hscni.net/service/sensory-support/
https://setrust.hscni.net/service/sensory-support/
INCREASE IN CIRCULATING GROUP A STREPTOCOCCUS & SCARLET FEVER - 6th December 2022
We are aware that Group A Streptococcus Infections and Scarlet Fever are circulating at a level that is higher than normal at this time of year.
We appreciate the concern and distress that the media surrounding this is causing for parents and carers in an Autumn / Winter season where we are already experiencing higher levels of seasonal infections. We would seek to reassure parents and carers that for the vast majority of children, upper respiratory tract infections are mild and self-limiting illnesses. The bacteria usually causes a mild infection producing a mild infection producing sore throats or scarlet fever that can be easily treated with antibiotics. In very rare circumstances, this bacteria can get into the bloodstream and cause serious illness - called invasive Group A Strep. This is still uncommon; however, it is important that parents are on the lookout for symptoms and see a doctor as quickly as possible so that their child can be treated and we can stop the infection becoming serious.
Scarlet fever is usually a mild illness, but it is highly infectious. Look out for symptoms in your child, which include a sore throat, headache and fever along with a fine, pinkish or red body rash. Contact your GP if you suspect your child has scarlet fever, early treatment of antimitotic is important to reduce the risk of complications such as pneumonia or a bloodstream infection.
As a parent contact your GP if:
- Your child is getting worse
- Your child is feeding or eating much less than normal
- your child has a dry nappy for 12 hours or more - signs of dehydration
- your baby is under 3 months of age and has temperature of 38 degrees C or is older than 3 months and has a temperature of 39 degrees or higher
- Your child is very tired or irritable
Call 999 or go to A&E
- your child is having difficulty breathing - you may notice grunting noises or their tummy sucking under the ribs
- There are pauses when your child breathes
- Your child's skin, tongue or lips are blue
- your child is floppy and will not wake up or stay awake.
For further information and advice on Scarlet Fever - click on the link below:
www.nhs.uk/conditions/scarlet-fever
Coronavirus vaccine
please find links below for Community Pharmacist Booster and Covid Vaccination Information and Booking
Community pharmacy Covid-19 vaccination service - HSCB (hscni.net)
Community pharmacy BOOSTER COVID-19 vaccination service - HSCB (hscni.net)
Face covering
The use of Face Coverings is highly recommended when attending the Practice, to help protect Vulnerable patients and our Staff
The Reception Team have been asked to ensure that all patients attending the surgery wear a face covering at all times when inside the surgery building. This same obligation applies to staff that you may come into contact with when you move through the building.
If you have forgotten to bring your face covering with you, please let a Receptionist know and we will provide you with a disposal face mask.
Please see below leaflets with useful information regarding the COVID-19 vaccination:
What to expect after your COVID-19 vaccination
COVID-19 vaccination- a guide for adults
Do not come to the surgery if you have any symptoms of Coronavirus or have been asked to self isolate as this
You can now request a covid 19 test if you have symptoms by phoning 119, or book a test on line
https://covid-19.hscni.net/testing/
For the most up to date information, self isolation and what to do if you think you have contracted coronavirus click on the link below:
GP Appointments
All appointments are now by telephone or video in the first instance. If after consultation you need a face to face appointment at the surgery this will be arranged with you.
When you contact the surgery you will be asked the reason for the appointment and your request will be forwarded to the most appropriate member of our team. This may be a pharmacist, nurse, physiotherapist, mental health practitioner, doctor or a member of our medical reception team.
To arrange a telephone or video appointment phone on the usual number (02890320777). Our telephone lines open every week day morning from 8.30am until we have reached a safe capacity of calls. In the afternoon we may only have capacity to deal with emergencies call due to the extreme demands on the service.
If you have a face to face appointment for our team we ask that you wear a face covering or mask.
Nurses Appointments
Our Treatment Room is running as normal but at markedly reduced capacity due to time taken to put on and take off PPE, cleaning down of rooms and the need for social distancing.
This may mean there will be a wait for routine bloods.
Clinics
Our smear clinics have been running as usual over the past few months. We have also been running Diabetic clinics and arranging Diabetic bloods via our treatment room. Asthma and COPD reviews have been remotely via telephone or if needed here at the Surgery. Our baby clinics for vaccinations have been running as usual as has our antenatal clinic.
Grosvenor Road Surgery
We are an accredited GP Training Practice with six GP Partners. We aim to deliver safe, effective and efficient healthcare to our patients. We have a commitment to continuously improving the quality of the healthcare we provide. Our practice manager Ms Brenda Taggart welcomes your feedback on all aspects of our service. Thank you
Pregabalin Reduction Programme
We are currently reviewing all our patients taking Pregabalin for pain. If you are taking Pregabalin you will receive a letter inviting you in for review. Please see the Pregabalin section for more details.
Online services
Do you find it difficult to get through on the phone for a repeat prescription?
Why not register for Patient Services. This will allow you to order repeat prescriptions from the comfort of your own home or on the go! Simply follow the link.....Online Services
You can use the online service to order prescriptions using the link below:
Please note we no longer provide the option of booking an appointment online.
Practice Based Physiotherapist
We would like to welcome Caitriona Connolly and James Smale to our team. Caitriona and James are experienced physiotherapists who will offer practice based physiotherapy assessments from Monday the 1st July 2019. If you suffer from muscle or joint pains Caitriona or James are the members of our team you should see! Ask a member of our reception staff to book you an appointment or alternatively you can book an appointment online . For further information please visit our Physiotherapy page.
Practice Based Pharmacist
We now have three very experienced Practice Based Pharmacists. Our pharmacists play a vital role in our team. If you have any queries regarding your medication or would like your medication aligned please ask to speak to our pharmacist. For more information on the range of services they provide visit our pharmacy information page.
Practice Based Mental Health Practitioners
We would like to welcome Colleen Elliman and Yvonne O' Grady to our team. Our mental health practitioners can support you with your mental health. Following an assessment they can identify local and statutory services and/or therapeutic interventions that may best meet your identified needs. Please have a look at the following page for further information.
(Site updated 06/03/2023)